Don’t Clean Without Your Glasses On As the Holidays approach, my gracious wife agreed to host Thanksgiving dinner for our families. Part of my responsibility in preparing was to make sure our family room, where our guests would gather, was clean. As I got to work on the floor, the haunting words of my dear grandma rang in my ears, “the only way to clean a floor is on your hands and knees”. I had my bucket with

Well, he’s not what I had in mind! How often do we make a new hire and soon start to worry that they’re not exactly the person we thought they would be? Or we know some people are capable of so much more, but never seem to deliver like we think they should. Of course, we have the standouts; the people who never disappoint, who always do top notch work, who really care about the business and the

Imagine a business where all of your employees are actively engaged, laser focused on productivity, and are also your biggest fans in the marketplace. Imagine customers so excited about how you serve them that they are practically throwing money at you. I know it sounds too good to be true, but what if you could approach this ideal state of being? There is an amazing quote by poet Maya Angelou that actually tells us how we can accomplish

Nearly everyone is aware that the only constant in life is change. Despite this common knowledge, most of us are ill-equipped to handle the change coming our way. Quotes like “people hate change” and “people fear change” are truer than we would like, unfortunately. Change is nothing to hate or fear. In fact, change should be fun and exciting and something to look forward to, if you approach it in the right way. The improper way causes change